FAQ

What is blue light?

Blue light is a portion of visible light spectrum which is also known as High Energy Visible (HEV) light. Its wavelength ranges from 380-500 nm. Over exposure to blue light can cause eyestrain, eye fatigue, eye dryness, headaches and sleep disorders.

 

Who should wear Radix blue light blocking glasses?

Anyone who spends considerable time on digital screens or suffers from symptoms of blue light emission will benefit from wearing our blue light blocking glasses.

 

Are there different sizes?
All of our models are unisex and designed to fit most face shapes. Each model has color variants and dimensions listed in the product description.

Take a look at our size guide.

You can compare these measurements with your favorite glasses to find a similar size.

 

What types of Payment do you accept? 

We accept all Payments by Paypal, Visa, Mastercard, and American Express.

What are your shipping options? 

Currently we can only offer one standard shipping option. Please see our shipping page for more detailed information on shipping times by zone.

 

What if the item I ordered arrived broken or damaged?

We'll make it up to if you in the case that it does. We take great care in selecting the manufacturers of our curated collections. If you discover a flaw or fault in the item please contact us within the first 7 days of receiving that item and we'll work it out with you. 


How do I return or exchange an item?

Our return policy lasts 30 days beginning only when our package is delivered to your address.

We will accept any returns for all undamaged items within 30 days to guarantee customer expectations and ensure satisfaction of your purchases.

We're confident our premium curated products selection will meet or exceed your expectations but if you want to make a return - please contact our support team at support@radixeyewear.com and we will respond within 24 hours to assist with the process. 

 

Where do you ship from?

Primarily we ship out from fulfillment centers in the United States, Eastern Asia and Western Europe. If the item you've purchased is out of inventory in your nearest location we'll send it directly from our production lines at the same delivery times as stated in our shipping section.

Our products are efficiently packaged by our expert handling team to ensure they arrive in perfect condition regardless how far they go.